Payment

ORDER ONLINE SECURELY - We accept online payments through Sagepay - a secure payment processor which accepts all major debit and credit cards as well as Paypal.

Postage and Delivery

Delivery is just £5.95 per order to UK Mainland only. Please see postage rates (upon checkout) for Scottish Highlands and offshore deliveries. Delivery is 3-5 working days following receipt of your order. If you would like to order and your need is urgent please contact us before ordering to confirm timescales of delivery.

When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.

All delivery timescales are subject to product and delivery slot availability. Small parcels may be delivered via Royal Mail. 

We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time.

Grasshopper Leisure will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Grasshopper Leisure shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Force Majeure
Grasshopper Leisure shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Returns
If you need to return a product purchased from Grasshopper Leisure then you have 7 working days to do so.  The returned goods must be in an unused and resaleable state and any goods or accessories that accompany the returned product must also come back to us.

The goods should also be returned with their original box, packing and accessories. 

Please post returns to the following address:

Grasshopper Leisure
Unit 1, Algores Way,
Wisbech, Cambs,
PE132TQ
United Kingdom


This returns policy does not affect your legal rights.

Cancellation of Orders
You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the Grasshopper Leisure website, or by phoning us on 01945585931.